Title: Clanker Support — AI Chat & Customer Support Widget
Author: bidbogs
Published: July 7, 2026
Last modified: July 7, 2026
---
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# Clanker Support — AI Chat & Customer Support Widget
By [bidbogs](https://profiles.wordpress.org/bidbogs/)
[Download](https://downloads.wordpress.org/plugin/clanker-support.1.0.1.zip)
* [Details](https://en-ca.wordpress.org/plugins/clanker-support/#description)
* [Reviews](https://en-ca.wordpress.org/plugins/clanker-support/#reviews)
* [Installation](https://en-ca.wordpress.org/plugins/clanker-support/#installation)
* [Development](https://en-ca.wordpress.org/plugins/clanker-support/#developers)
[Support](https://wordpress.org/support/plugin/clanker-support/)
## Description
[Clanker Support](https://clankersupport.com) puts an AI support agent on your WordPress
site. Visitors get streaming answers sourced from your knowledge base, can escalate
to a human when the AI isn’t enough, and replies you send from the dashboard inbox(
or by email) appear in the widget live.
#### Features
* **One-minute setup** — install, paste your project key under Settings Clanker
Support, done. The launcher bubble appears on every page.
* **Answers from your knowledge base** — feed it docs URLs, text snippets, and
hand-written Q&A in the dashboard; the AI answers with that context.
* **Human handoff** — configure how many messages a visitor sends before “Talk
to a human” appears; escalations notify you by email and Slack.
* **Live operator replies** — answer from the dashboard inbox or simply reply to
the notification email; either way the visitor sees it in the widget.
* **Floating bubble or inline** — use the site-wide bubble, the `[clanker_support]`
shortcode to embed the chat inside a page (e.g. Contact), or both.
* **Brand color** — match the launcher and chat bubbles to your site, straight
from the settings page.
* **Connection check** — the settings page verifies your project key against the
API and tells you when something is misconfigured.
* **Open source & self-hostable** — the whole platform is open source ([theopenco/llmchat](https://github.com/theopenco/llmchat));
point the API URL setting at your own deployment if you self-host.
#### External services
This plugin is a connector for the Clanker Support service. When enabled, it loads
the widget script from your configured Clanker Support API origin (`https://api.
clankersupport.com` by default) on your site’s public pages, and messages that visitors
type into the widget are sent to that service to generate answers and manage conversations.
The settings page additionally makes a server-side request to the same API origin
to verify your project key. No visitor data is sent until a visitor interacts with
the widget.
* Service: [Clanker Support](https://clankersupport.com)
* [Terms of use](https://clankersupport.com/terms-of-use)
* [Privacy policy](https://clankersupport.com/privacy-policy)
If you self-host Clanker Support, all of the above requests go to your own deployment
instead.
## Screenshots
[⌊Settings ](https://ps.w.org/clanker-support/assets/screenshot-1.png?rev=3599155)
Settings Clanker Support: connection status, widget appearance, and self-hosting
options.
[⌊The floating support bubble answering a visitor from the knowledge base.⌉⌊The
floating support bubble answering a visitor from the knowledge base.⌉[
The floating support bubble answering a visitor from the knowledge base.
[⌊Inline chat embedded in a page with the [clanker_support] shortcode.⌉⌊Inline chat
embedded in a page with the [clanker_support] shortcode.⌉[
Inline chat embedded in a page with the [clanker_support] shortcode.
[⌊The dashboard inbox where escalated conversations land.⌉⌊The dashboard inbox where
escalated conversations land.⌉[
The dashboard inbox where escalated conversations land.
## Installation
#### From the plugin directory
1. In your WordPress admin, go to Plugins Add New and search for “Clanker Support”.
2. Install and activate the plugin.
3. In your [Clanker Support dashboard](https://app.clankersupport.com), copy your
project’s public key (Project Embed).
4. In WordPress, go to Settings Clanker Support, paste the key, and save.
#### Manual installation
1. Download the plugin ZIP.
2. In your WordPress admin, go to Plugins Add New Upload Plugin, choose the ZIP,
and activate.
3. Configure it under Settings Clanker Support as above.
The support bubble now shows on every page. To embed the chat inline instead, add
the `[clanker_support]` shortcode to any page or post (optional attributes: `width`,`
height`).
## FAQ
### Do I need a Clanker Support account?
Yes — the plugin connects your site to a Clanker Support project. Create one at
[clankersupport.com](https://clankersupport.com) (there’s a free way to try it),
or self-host the open-source platform and point the plugin at your own deployment.
### Is the project key secret?
No — it is the same public key the script embed uses and is safe to expose in your
site’s HTML.
### Can I use my own self-hosted deployment?
Yes. Clanker Support is open source. Set the API URL under Settings Clanker Support
to your own deployment’s API origin.
### Does the widget slow my site down?
No. The script loads asynchronously and renders after the page is interactive, so
it does not block rendering. Nothing loads in the admin area.
### Can I put the chat inside a page instead of the floating bubble?
Yes — add the `[clanker_support]` shortcode to any page or post. It accepts optional`
width` and `height` attributes and works even when the site-wide floating bubble
is turned off.
### Where do escalated conversations go?
Escalations notify the email address and/or Slack webhook configured on your project
in the dashboard. Replying to the notification email threads your answer straight
back into the visitor’s widget.
### What data does the plugin store in WordPress?
Only its settings (one option) and a short-lived connection-status cache (one transient).
Conversations live in your Clanker Support project, not in your WordPress database.
Uninstalling removes both stored values.
## Reviews
There are no reviews for this plugin.
## Contributors & Developers
“Clanker Support — AI Chat & Customer Support Widget” is open source software. The
following people have contributed to this plugin.
Contributors
* [ bidbogs ](https://profiles.wordpress.org/bidbogs/)
[Translate “Clanker Support — AI Chat & Customer Support Widget” into your language.](https://translate.wordpress.org/projects/wp-plugins/clanker-support)
### Interested in development?
[Browse the code](https://plugins.trac.wordpress.org/browser/clanker-support/),
check out the [SVN repository](https://plugins.svn.wordpress.org/clanker-support/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/clanker-support/)
by [RSS](https://plugins.trac.wordpress.org/log/clanker-support/?limit=100&mode=stop_on_copy&format=rss).
## Changelog
#### 1.0.1
* Removed the manual load_plugin_textdomain() call — WordPress loads plugin translations
automatically since 4.6.
#### 1.0.0
* Initial release: floating widget bubble, `[clanker_support]` inline shortcode,
brand color, escalation threshold, self-host API URL, and a live connection check
on the settings page.
## Meta
* Version **1.0.1**
* Last updated: **13 hours ago**
* Active installations: **Fewer than 10**
* WordPress Version: ** 5.8 or higher **
* Tested up to: **7.0**
* PHP Version: ** 7.4 or higher **
* Language
* [English (US)](https://wordpress.org/plugins/clanker-support/)
* Tags:
* [AI](https://en-ca.wordpress.org/plugins/tags/ai/)[chatbot](https://en-ca.wordpress.org/plugins/tags/chatbot/)
[customer support](https://en-ca.wordpress.org/plugins/tags/customer-support/)
[helpdesk](https://en-ca.wordpress.org/plugins/tags/helpdesk/)[live chat](https://en-ca.wordpress.org/plugins/tags/live-chat/)
* [Advanced View](https://en-ca.wordpress.org/plugins/clanker-support/advanced/)
## Ratings
No reviews have been submitted yet.
[Your review](https://wordpress.org/support/plugin/clanker-support/reviews/#new-post)
[See all reviews](https://wordpress.org/support/plugin/clanker-support/reviews/)
## Contributors
* [ bidbogs ](https://profiles.wordpress.org/bidbogs/)
## Support
Got something to say? Need help?
[View support forum](https://wordpress.org/support/plugin/clanker-support/)