This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

HelpCrunch Live Chat


HelpCrunch is a customer communication software tool for online businesses. Perfect solution for customer support, sales, and marketing teams.
Acquire&convert more website visitors to leads and make your customers happy!

This plugin simplifies HelpCrunch integration. It loads the javascript SDK and integrates all HelpCrunch functionality with your WordPress-powered website or web app. No coding required.

HelpCrunch lets you track customer information and exchange messages via live chat and email that is securely stored on HelpCrunch server. You can also send additional business-specific information (custom user attributes and events) to track about your customer.

HelpCrunch is a great fit for online businesses that is looking to acquire new leads, turn users into paying customers, increase per-user revenue and improve customer retention.


  • Chat widget on a website
  • Real-time conversation with a website visitor
  • Copy API code for WordPress in your HelpCrunch account
  • Paste API code on HelpCrunch plugin settings page


  • Install and activate the plugin.
  • Go to your HelpCrunch admin account and copy CMS Plugin Code from your widget settings page
  • Paste CMS Plugin Code to the plugin settings in your WordPress-powered website
  • If you are using WordPress caching plugins, like “WP Super Cache”, “WP Rocket”, “Hyper Cache” or similar – you need to clear the cache after installing HelpCrunch chat

Check our full step-by-step guide or chat with us if you have any questions.


September 3, 2016
Really cool plugin is more than just a live chat and they make it possible to use it for free, forever. Very user-friendly interface and configuring in 2 clicks. I like it!
Read all 2 reviews

Contributors & Developers

“HelpCrunch Live Chat” is open source software. The following people have contributed to this plugin.


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