Title: Livre Resolução para Lojas Online
Author: bonzinho
Published: July 31, 2026
Last modified: October 2, 2026
---
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# Livre Resolução para Lojas Online
By [bonzinho](https://profiles.wordpress.org/bonzinho/)
[Download](https://downloads.wordpress.org/plugin/livre-resolucao-para-lojas-online.1.0.3.zip)
* [Details](https://en-ca.wordpress.org/plugins/livre-resolucao-para-lojas-online/#description)
* [Reviews](https://en-ca.wordpress.org/plugins/livre-resolucao-para-lojas-online/#reviews)
* [Installation](https://en-ca.wordpress.org/plugins/livre-resolucao-para-lojas-online/#installation)
* [Development](https://en-ca.wordpress.org/plugins/livre-resolucao-para-lojas-online/#developers)
[Support](https://wordpress.org/support/plugin/livre-resolucao-para-lojas-online/)
## Description
**Livre Resolução para Lojas Online** adds to your store the right-of-withdrawal(
return) mechanism required by **EU Directive 2023/2673**, which applies to distance
and off-premises consumer contracts. It gives customers an unambiguous way to exercise
their statutory right to withdraw from a purchase, and gives the shop owner a durable,
logged record of every request.
**Note:** the customer-facing interface and the notification emails are written
in European Portuguese (pt_PT), as the plugin targets stores selling to Portuguese/
EU consumers.
Main features:
* **Shortcode** `[lreso_botao]` to place the button/form on any page or post. It
supports three modes:
- `modo="modal"` (default): shows only the button; clicking it opens the form
in a modal.
- `modo="inline"`: shows the form always visible.
- `modo="link" url="/returns"` (or `pagina_id="123"`): the button links to another
page.
- Extra attributes: `texto` (button label), `title` (heading) and `order_ref`(
pre-fills the order reference).
* **WooCommerce integration** with a “Livre Resolução” tab in the _My Account_
area and an “Exercise right of withdrawal” button on each order detail (shown
only within the legal deadline of 14 days).
* **Mandatory 2-step flow**: identification followed by an unambiguous confirmation
screen.
* **Email notifications on a durable medium** (HTML) to both the customer and the
administrator, including date/time and a summary of the submitted data.
* **Internal order note** on the WooCommerce order recording the request.
* **Admin panel** to customise the button label and colour, the email text and
the display toggle.
* **Request log** stored in a dedicated table, with statuses (Pending, Processed,
Rejected), search, filters and pagination.
Compatible with WooCommerce **HPOS** (High-Performance Order Storage).
## Screenshots
[⌊The withdrawal request form on the storefront, with the legal notice and the customer's
details.⌉⌊The withdrawal request form on the storefront, with the legal notice and
the customer's details.⌉[
The withdrawal request form on the storefront, with the legal notice and the customer’s
details.
[⌊Step 2: an unambiguous confirmation screen before the request is sent.⌉⌊Step 2:
an unambiguous confirmation screen before the request is sent.⌉[
Step 2: an unambiguous confirmation screen before the request is sent.
[⌊Success message shown after the request is registered and the email receipt is
sent.⌉⌊Success message shown after the request is registered and the email receipt
is sent.⌉[
Success message shown after the request is registered and the email receipt is sent.
## Installation
1. Copy the `livre-resolucao-para-lojas-online` folder to `/wp-content/plugins/`.
2. Activate the plugin from the WordPress “Plugins” menu.
3. Go to **Livre Resolução Definições** to configure the button, the emails and the
display options.
4. Place `[lreso_botao]` on a page, or leave the _My Account_ option enabled.
## FAQ
### Does the plugin require WooCommerce?
The shortcode works without WooCommerce. The order-related features (the _My Account_
tab, the button on the order detail, the internal order note) require WooCommerce
to be active.
### Where are the requests stored?
In a dedicated table (`{prefix}lreso_solicitacoes`). You can review them under **
Livre Resolução Solicitações**.
### Is the deadline configurable?
Yes, but it can never be shorter than the legal minimum of 14 days.
## Reviews
There are no reviews for this plugin.
## Contributors & Developers
“Livre Resolução para Lojas Online” is open source software. The following people
have contributed to this plugin.
Contributors
* [ bonzinho ](https://profiles.wordpress.org/bonzinho/)
[Translate “Livre Resolução para Lojas Online” into your language.](https://translate.wordpress.org/projects/wp-plugins/livre-resolucao-para-lojas-online)
### Interested in development?
[Browse the code](https://plugins.trac.wordpress.org/browser/livre-resolucao-para-lojas-online/),
check out the [SVN repository](https://plugins.svn.wordpress.org/livre-resolucao-para-lojas-online/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/livre-resolucao-para-lojas-online/)
by [RSS](https://plugins.trac.wordpress.org/log/livre-resolucao-para-lojas-online/?limit=100&mode=stop_on_copy&format=rss).
## Changelog
#### 1.0.2
* Review hardening: unique `lreso` prefix across all classes, functions, options
and hooks; removed the arbitrary custom CSS option; all CSS/JS enqueued correctly(
no inline `