Order Sync with Zendesk for WooCommerce

Description

Order Sync with Zendesk for WooCommerce will provide a managed process in dealing with new tickets and assembling customers’ order data. This is an integration between Zendesk and WooCommerce where the user needs to install the WooCommerce Orders App (from Zendesk Marketplace) first before one can proceed syncing this plugin.

Here, Order Sync with Zendesk for WooCommerce plugin will display the ‘top 5 WooCommerce orders details’ of new customers’ requests. It is plainly, zendesk oriented solution which will only work for WooCommerce orders.
This plugin is a customer centric tool which allows email ids for better functioning of the chat.

The user need not go to the WooCommerce store each time to check order details. The user just needs to check his zendesk account for direct information of the order status.

Dependency

For using Order Sync with Zendesk for WooCommerce plugin, you need to install WooCommerce Orders app from the Zendesk Marketplace.

Main features

  • Order Sync with Zendesk for WooCommerce allows custom action of your new customers through order details.
  • Zendesk WooCommerce will provide live information about your customers’ orders.
  • Get Guest Order Details of the customer.

Visit Order Sync with Zendesk for WooCommerce and learn more about the features and working of the plugin.

Support

If you need support or have questions, kindly use our online chat window here or connect with us then Generate a ticket

Screenshots

Installation

Automatic installation

Automatic installation is the easiest option as WordPress handles the file transfers itself and you don’t need to leave your web browser. To do an automatic install of Order Sync with Zendesk for WooCommerce, log in to your WordPress dashboard, navigate to the Plugins menu and click Add New.

In the search field type “Order Sync with Zendesk for WooCommerce” and click Search Plugins. Once you’ve found our Order Sync with Zendesk for WooCommerce plugin you can view details about it such as the point release, rating and description. Most importantly of course, you can install it by simply clicking “Install Now”.

Manual installation

The manual installation method involves downloading our Order Sync with Zendesk for WooCommerce and uploading it to your webserver via your favourite FTP application. The WordPress codex contains instructions on how to do this here.

FAQ

What are the dependencies of this plugin?

For the installation of this plugin, you need to install WooCommerce Orders app from Zendesk Marketplace.

What this plugin actually does?

This plugin helps you to view order details of a user on your Zendesk dashboard who has placed order(s) on your website and you can also view tickets of that user on your store’s back-end.

How WooCommerce Orders app integrates with your plugin?

In your Zendesk account when you install WooCommerce Orders app, you just need to add your WooCommerce store URL in the app settings.

Reviews

November 4, 2019
I also worked with their support team in order to do some customization, And they are very motivate and professional team! I hope that in the next version there will be an option to manually add/ remove custom fields.
Read all 1 review

Contributors & Developers

“Order Sync with Zendesk for WooCommerce” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

2.0.1 – release on 8 Jan

  • WP 5.6 compatibility

2.0.0

  • Two-way sync

1.0.1

  • Minor bug fixes

1.0.0

  • First version