This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

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WP GestSup Connector

By Sébastien Serre

Description

WP GestSup Connector allow you to connect your WordPress Website to the helpdesk GestSup

Add a form to your website allowing your customer to open ticket directly in your GestSup Helpdesk

/!\ New in WP Gestsup Connector 1.5.0 => Add the form with a new editor ( Gutenberg ) Block

Screenshots

  • GestSup Options
  • GestSup Shortcode
  • GestSup Databases options
  • Gutenberg Block settings
  • Gutenberg Block preview
  • Dashboard Widget

Installation

  1. unzip
  2. upload to wp-content/plugin
  3. Go to your dashboard to activate it
  4. have fun!

FAQ

How to add an \”add ticket form\” to my website?

Use the Gutenberg block

Or use the old Shortcode:

  1. Create a page with the name you want.
  2. Add the Shortcode [gestsup_add_ticket]
  3. That\’s all!
May I allow not registered visitor to contact us with the same form?

yes! Just allow this by checking the box and add a mail address to reach the support team.
If a registred customer is requesting support, a ticket is directly created in GestSup. if not registred, support team will receive a mail with the details.

May I use a Recaptcha?

Yes! the Google Recaptcha V2 ( invisible and Checkbox ) are allowed.

Reviews

Utile

July 14, 2019
Merci pour ce connecteur Gestsup. J'espère qu'il s'améliorera en prenant en charge les userid afin de n'afficher que les tickets d'un utilisateur dans le widget de dashboard et à faciliter la soumission d'un ticket en présélectionnant l'utilisateur. En l'état, je n'utiliserais que le formulaire mais c'est déjà un bon outil.

Excellent!

December 11, 2018
I've used it extensively on a client website and it's the best plugin ever. Sébastien is also very reactive for support. Great plugin!
Read all 2 reviews

Contributors & Developers

“WP GestSup Connector” is open source software. The following people have contributed to this plugin.

Contributors

“WP GestSup Connector” has been translated into 1 locale. Thank you to the translators for their contributions.

Translate “WP GestSup Connector” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.5.4

14 feb 2019
* happy Valentine’s Day
* Add link to reach the GestSup directly from the Admin Widget
* Code reorganisation

1.5.3

12 feb 2019
* add settings to admin widget

1.5.2

27 jan 2019
* add Admin Widget

1.5.1

18 jan 2019
* Happy New Year Everybody!
* Add Category selection on Gutenberg Block

1.5.0

20 dec 2018
* Improve Options Page
* Add a new editor (Gutenberg) Block to add a form.

1.4.2

12 déc 2018
* Don’t forget the Class!

1.4.1

11 dec 2018
* add language selection on account creation

1.4.0

29 Nov 2018
* Release Pro features to Free one
* Tested on WP 5.0

1.1.0

  • Add Google Recaptcha (optional)

1.0.1

  • Bugfix
  • add l10n functions
  • add .pot
  • add French Translation (fr_FR)

1.0.0

  • initial version

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Contributors

Support

Issues resolved in last two months:

0 out of 1

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