Most contact forms only email you. When the email fails \u2014 PHP mail switched off by the host, an SMTP password that expired, a notification filed as spam \u2014 the message is gone, and the visitor thinks you got it.<\/p>\n\n
Letterkeep Contact Form saves each entry in its own database table first. Then it emails you, and records what happened: every entry is marked Sent to your mail server<\/strong>, Failed<\/strong> with the error your server gave, or Not sent<\/strong>. A failed notification can be resent from the entry, and the settings screen can send a test email and tells you whether the From address is on your site's own domain.<\/p>\n\n The Import button on Letterkeep \u2192 Forms reads your Contact Form 7 forms \u2014 Contact Form 7 does not need to be active. For each form it first shows what will come along and what will not, with a reason for every tag it leaves out. It imports the fields, the recipients, the subject and message, Mail (2) as the automatic reply, and your messages; if you say so, it also uses Contact Form 7's reCAPTCHA or Turnstile keys. It lists the pages where a Contact Form 7 shortcode or block is used, so you know which ones to update. Nothing in Contact Form 7 or on your pages is changed.<\/p>\n\n Entries you collected with Flamingo or CFDB7 are not imported; they stay where they are.<\/p>\n\n Export forms as a file and import them on the next site \u2014 fields, email settings and messages included.<\/p>\n\n Letterkeep Pro is a paid add-on that sends each entry on to Mailchimp, Brevo, Kit, MailerLite, ActiveCampaign, HubSpot or a webhook, using API keys from your own accounts. When a connection stops accepting entries \u2014 a revoked key, an outage \u2014 Pro keeps them, emails you, and sends them again once it works. This plugin mentions it in five places: a Newsletter & CRM tab under Letterkeep \u2192 Settings, a Send entries to your CRM button on the Entries screen once entries arrive, one line on new forms that you can hide, a link in the plugin's row on the Plugins screen, and \u2014 only when a Contact Form 7 form you import sent contacts to Brevo \u2014 one line in that form's import report. Everything in this plugin stays free.<\/p>\n\n Letterkeep Contact Form sends nothing to its makers: no usage data, no licence check, no telemetry.<\/p>\n\n It connects to a service only when the site owner turns on one of these CAPTCHA services under Letterkeep \u2192 Settings \u2192 Spam. Nothing is contacted while the setting is \"None\", which is the default.<\/p>\n\n Cloudflare Turnstile.<\/strong> On pages that show a form, the visitor's browser loads Turnstile's script from challenges.cloudflare.com, and Turnstile runs its check in the browser. When the form is sent, the site's server posts the resulting token, the site's secret key and the visitor's IP address to https:\/\/challenges.cloudflare.com\/turnstile\/v0\/siteverify to learn whether the check passed. Terms: https:\/\/www.cloudflare.com\/website-terms\/ \u2014 Privacy: https:\/\/www.cloudflare.com\/turnstile-privacy-policy\/<\/p>\n\n hCaptcha.<\/strong> On pages that show a form, the visitor's browser loads hCaptcha's script from js.hcaptcha.com. When the form is sent, the site's server posts the token, the secret key and the visitor's IP address to https:\/\/api.hcaptcha.com\/siteverify. Terms: https:\/\/www.hcaptcha.com\/terms \u2014 Privacy: https:\/\/www.hcaptcha.com\/privacy<\/p>\n\n Google reCAPTCHA v3.<\/strong> On pages that show a form, the visitor's browser loads reCAPTCHA's script from www.google.com. When the form is sent, the site's server posts the token, the secret key and the visitor's IP address to https:\/\/www.google.com\/recaptcha\/api\/siteverify, which answers with a score. Terms: https:\/\/policies.google.com\/terms \u2014 Privacy: https:\/\/policies.google.com\/privacy<\/p>\n\n Like every request WordPress makes, these carry the site's address and WordPress version in the User-Agent header. Each check has a 5-second time limit; if the service does not answer, the entry is saved anyway and marked as not checked.<\/p>\n\n\n Into two tables of Letterkeep's own in your WordPress database \u2014 one for forms, one for entries \u2014 before any email is sent. You find them under Letterkeep \u2192 Entries.<\/p><\/dd>\n Letterkeep sends through WordPress' own Yes. It sends through Yes. Without JavaScript the form posts to its own page; after a successful send, the page is loaded again with the thank-you message, so refreshing it does not send the form twice. On a cached page, a fresh security token is fetched when a visitor starts typing. A CAPTCHA, if you turn one on, needs JavaScript in the visitor's browser; without it, the visitor is told the check cannot run, and the message is kept under Spam while the CAPTCHA is working for your other visitors.<\/p><\/dd>\n Usually not. The honeypot, the 3-second check and the limit per IP address are always on. If spam still gets through, turn on Cloudflare Turnstile, hCaptcha or reCAPTCHA v3 under Letterkeep \u2192 Settings \u2192 Spam, with keys from your own account.<\/p><\/dd>\n It is saved under Spam with the reason, no notification is sent, and the visitor sees the normal thank-you message. It is kept for 30 days, at most 1,000 entries.<\/p><\/dd>\nForms<\/h4>\n\n
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[letterkeep id=\"\u2026\"]<\/code>.<\/li>\nEntries<\/h4>\n\n
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Email<\/h4>\n\n
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Name <address><\/code>. The subject and message can use {field:name}<\/code>, {all_fields}<\/code>, {form_title}<\/code>, {page_url}<\/code>, {site_title}<\/code> and {admin_email}<\/code>.<\/li>\nSpam, without a puzzle<\/h4>\n\n
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Switch from Contact Form 7<\/h4>\n\n
Forms in and out<\/h4>\n\n
Privacy<\/h4>\n\n
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Letterkeep Pro<\/h4>\n\n
External services<\/h3>\n\n
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Where do the entries go?<\/h3><\/dt>\n
Will my emails arrive now?<\/h3><\/dt>\n
wp_mail()<\/code>, as Contact Form 7, WPForms and Fluent Forms do. What it changes is that you can see what happened: each entry shows whether your mail server accepted the notification and, if not, the exact error. The entry is saved either way.<\/p><\/dd>\nDoes it work with SMTP plugins?<\/h3><\/dt>\n
wp_mail()<\/code>, which SMTP plugins such as WP Mail SMTP and FluentSMTP take over, and it records the outcome WordPress reports back.<\/p><\/dd>\nDoes it work without JavaScript, and with page caching?<\/h3><\/dt>\n
Do I need a CAPTCHA?<\/h3><\/dt>\n
What happens to a message that is caught as spam?<\/h3><\/dt>\n